Lenovo Smart Office Services provides
personalized and professional services for the
Lenovo ThinkSmart Hub 500 meeting room device

As a collaboration service provider, we take the time to personalize every experience. 

 

Our services

We will always respond to your request within 24 business hours and are available to assist with advancing your client's opportunities. We will work with your schedule - feel free to chat with us!

We will always respond to your request within 24 business hours and are available to assist with advancing your client's opportunities. We will work with your schedule - feel free to chat with us!

PRe-Sales Engagement

Is all about assisting with the complete pre-sales process. Smart Office Services can help by performing a detailed investigative assessment and provide a customized deployment report for you and your clients. We can also assist with live and virtual collaboration demonstrations that exemplify the art of the possible.


Assess

A thorough examination of an organization’s environment can reveal all of the potential red flags that need to be addressed prior to deployment. An assessment and follow-up report provides a clear path to ThinkSmart Hub deployment whether services are hosted on-premises or in the cloud.

An assessment is the best way to guarantee that nothing is missed in the environment that may affect the deployment. This service is the perfect add-on when paired with Deploy and Maintain.

An assessment is the best way to guarantee that nothing is missed in the environment that may affect the deployment. This service is the perfect add-on when paired with Deploy and Maintain.


We will always respond to requests within 2 hours and work directly with the client to complete the deployment process for their ThinkSmart Hubs.

We will always respond to requests within 2 hours and work directly with the client to complete the deployment process for their ThinkSmart Hubs.

Deploy

Includes virtual deployment installation and integration assistance for clients who need help setting up ThinkSmart Hub in their environment as well as enabling device resource accounts.


Train

Classes are available for all types of audiences, from the IT and AV support teams, the end users, and the empowered executives.

Hit the ground running and get the most out of the investment in new technology. Learn how to make positive improvements in the company culture with collaboration training from Smart Office Services.

Hit the ground running and get the most out of the investment in new technology. Learn how to make positive improvements in the company culture with collaboration training from Smart Office Services.


Once a ticket has been placed in our easy-to-use system, we will respond directly to the client within 2 hours and work with them until the issue has been resolved.

Once a ticket has been placed in our easy-to-use system, we will respond directly to the client within 2 hours and work with them until the issue has been resolved.

Maintain

Keep all your devices in top working order with on-call services from Smart Office Services. Take the stress out of updates and device changes with a year of worry-free maintenance service.


Onsite Services

White glove service for clients who prefer to work with a dedicated specialist on-site to complete physical set up, installation, configuration, and device troubleshooting.

We will work directly with the client to schedule all of the logistics around an onsite visit within five business days of the request.

We will work directly with the client to schedule all of the logistics around an onsite visit within five business days of the request.